Click here to download the survey results (pdf file)

Dear Respondents,

     We truly appreciate the assistance and expertise you have provided to this study.  To the best of our knowledge, this study represents the first large-scale effort to validate the positions and responsibilities associated with Business Process Management, and your valuable insights have assisted in refining the BPM skills and characteristics necessary for success.  We hope you find this summary of the results interesting.

     We also would like to thank the ABPMP organization (ABPMP.org) for supporting and promoting this research.

Sincerely,

Yvonne Lederer Antonucci